Terms of Service

What BillHog does

BillHog reads completed payments from a Stripe account you connect and generates PDF invoice documents from them. Your customers supply their own billing details through a portal you share.

Not tax advice

BillHog generates invoice documents containing the fields required for a standard EU VAT invoice: an invoice number, issue and payment dates, the seller's and buyer's names, addresses and tax identifiers, a description of what was supplied, and the net, tax, and total amounts.

That is the whole of what we claim. BillHog is not tax advice, does not guarantee compliance in any particular jurisdiction, and files nothing on your behalf. Invoicing requirements differ by country and change over time. You are responsible for confirming that the documents BillHog produces meet the requirements that apply to your business, and for the accuracy of the details on them — including the details your customers enter themselves.

Your Stripe connection

You provide a restricted, read-only Stripe API key. BillHog does not accept full secret keys, does not move money, and cannot modify anything in your Stripe account. You may revoke the key from your Stripe dashboard at any time, which immediately ends our access.

Invoice numbering

Invoice numbers are issued as a gapless sequence per connected account. Once an invoice has been issued, the numbering scheme cannot be changed — this preserves the sequence integrity that invoice records generally require.

Availability and liability

BillHog is provided as-is, without warranty. We aim for high availability but do not guarantee uninterrupted service. To the extent permitted by law, our liability is limited to the amount you paid us in the twelve months preceding a claim.

Cancellation

You can cancel a paid plan at any time; it remains active until the end of the current period. Disconnecting your Stripe account removes synced payment data. Invoices already issued are retained, because deleting issued invoice records would undermine the sequence they belong to.